Contact
Reach our guest relations team — we respond within one business day.
For suite availability, dining reservations, wellness appointments, and general inquiries:
Phone
Guest relations line, available Monday through Saturday, 09:00–18:00 local time:
Location
Northglass
Urban District
Metropolitan Region
Detailed directions provided upon confirmed reservation.
Send an inquiry
No online booking or payments on this site. The form opens your email app with a prepared draft — we do not store submissions on our servers.
- Preferred travel dates and flexibility
- Suite category (Skyline, Courtyard, Corner, or Northglass Suite)
- Guest count and accessibility needs
- Dining or wellness interest
Email only: Reservations are confirmed by direct correspondence with our team.
Department inquiries
Use the contact form above or email guest services with a clear subject line indicating your topic:
- Suite reservations: Subject line "Suite Reservation"
- Dining: Subject line "Dining Inquiry"
- Wellness: Subject line "Wellness Appointment"
- Self-exclusion: Subject line "Self-Exclusion Request"
- Privacy requests: Subject line "Privacy Request"
All inquiries are routed through the same guest services team, who will direct your message to the appropriate department.